ConnectWise Certifications | PSA (Manage) Service Certification

This course helps TSP service professionals master efficiency techniques and processes you can implement to bring more value to your services. Earning a role-based ConnectWise PSA (Manage) certification helps demonstrate your software expertise. This credential validates your concrete understanding of the service efficiency techniques and recommended processes within ConnectWise PSA. Course Topics: • Time Tracking • Ticket Management • Service Efficiency • Building Service Teams • Streamlined Service Delivery • Service Standardization • Configurations and Agreement Application • Process Maturity • Service Reporting